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Call AppleCare for free
This morning I had to call Apple’s excellent technical support service (AppleCare) about a faulty iMac keyboard. As usual, Apple customer service was exemplary and within 10 minutes a replacement part...
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Getting around the new Maps app
If you’ve been caught out by the new iOS6 map app, and are waiting for Google to come out with a standalone app, a reasonable temporary substitute is to go to Google Maps in Safari, and put the web...
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Five handy tips and tricks for Lion and Mountain Lion
Time for a few more features of Lion and Mountain Lion that you may not have come across. 1. Merging Folders Did you know you can automatically merge the contents of two folders? If you have two...
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Everything you ever wanted to know about Time Machine
I’m currently dealing with a problem with OS X’s built-in backup system, Time Machine, so I’ve been doing a bit of research and have come across a site that is too good not to share. If you are having...
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Adobe Flash Player: the good, the bad and the ugly
There is no doubt that Flash provides some fantastic facilities on the web. Adobe’s free, cross-platform, multimedia player is free to all and allows us to watch videos on YouTube and BBC iPlayer, play...
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iPhones and iPads: Backing up to iCloud or iTunes?
I was in London yesterday and one of my jobs was to sort out a tangled mess that was someone’s iPhone backup. These days you get to choose whether to backup your iPhone or iPad to your computer via...
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Speed up your Dropbox uploads
If you use Dropbox, you may find the upload speeds can be rather slow. This is because Dropbox limits its upload speed to a maximum of 75% of your internet connection’s bandwidth so that it doesn’t...
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Changing your iPhone’s voicemail settings
On most networks the default time that your iPhone will ring before voicemail picks up the call is 20 seconds. There is a way to change this, for which we will have to delve into the strange and arcane...
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Call forwarding on the iPhone
Here’s a useful idea, especially if like me you live in an area with poor mobile reception. If you read my previous article on iPhone voicemail you will know that GSM codes can be very useful. Here...
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Emoticon overload
A fun little Christmas present to you: How to add some fancy emoticons and symbols to your messages and texts. From your home screen, go to your Settings and tap General. iPhone General Settings...
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OS X 10.10 Yosemite: Will you be able to run it?
At its Worldwide Developers Conference in San Francisco, Apple announced the latest version of its desktop Mac OS: OS X Yosemite. But can your Mac actually run it? Basically, if your Mac can run...
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